Below we showcase some of the core features of the quicta platform, giving you a clearer view in to how the solution works. From booking and allocation to location tracking and payment. This is your go-to guide to quicta.
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Booking is flexible and available 24/7, providing immediate confirmation to assure customers that the correct service agents have been allocated promptly for the job request. Get a real-time, birds-eye view of your entire operations, and assign the right people at the right time for the right job.
Both auto and manual allocation are available within quicta, ensuring resources are maximised and job requests get the necessary attention. Staff can utilise the automated allocation feature of quicta or use the platform to identify available resources based on location and skill.
Customers that need recurring services require more attention compared to one-time job requests. quicta’s Customer View feature provides quick and straightforward access to allocated resources enabling schedulers to re-arrange bookings when necessary and identify the right service resources for that job.
Inefficient routing adds to the service agent’s travel period. quictas route optimisation feature arranges and re-arranges bookings based on the most optimal route enabling faster service delivery and greater customer satisfaction.
quicta allows modification of text and content within the platform to suit a specific industry or language with multi-lingual support. quicta can be utilised in many different countries across several industries.
Manage multiple tasks more efficiently. The platform allows for creating relationships between tasks and sub-tasks, simplifying job and resource allocation for the scheduler.
quicta automatically calculates contractor fees. Percentages between the contractor and the business are defined and split while setting up sales items, eliminating manual calculations.
Payments for completed job requests or services are collected immediately by quicta. Onsite payments are now more secure, efficient, and convenient.