SMEs Race to Digitise for the Post-Covid Age – Quicta
The critical reasons why forward-thinking small businesses are rapidly ramping up their digital transformation efforts to support and fuel their growth in the wake of the Covid-19 pandemic. The Covid-19 pandemic has transformed the business landscape. Lockdown...
Knowing What Customers Want in the Digital Age – Quicta
Consumer expectations are higher than ever, but with the right data insights and visibility across interactions, service companies can keep on top of what their customers want in the digital age. Whether they like it or not, all businesses today operate in the digital...
Transforming the Way Service is Delivered – Five Tips for Small and Medium Enterprises – Quicta
The democratisation of powerful digital technologies has meant that small businesses can emulate the online experience offered by corporations with far higher budgets for the first time. Competition in the service space is fiercer than ever with small companies having...